SMS Program
SMS Consent Evidence
This page documents how a consumer opts in to text messages from Crystal Sells Toledo, published as plain static text so that it can be read and verified without filling in a form or running JavaScript. It exists for compliance review of the Crystal Sells Toledo A2P 10DLC messaging campaign.
This page does not collect consent. It contains no form, no checkbox you can tick, no submit button and no way to send anything to Crystal. Nothing on it enrolls anyone, changes anyone’s messaging preferences, or sends a message. The real opt-in happens only on the consumer form at crystalsellstoledo.com/home-value.
Effective and last updated September 16, 2026.
Program and sender
- Business and message sender
- Crystal Sells Toledo
- Legal operator
- Crystal Saylor, a licensed Ohio real estate salesperson (License # 2025003655), affiliated with Key Realty LTD, trading online as Crystal Sells Toledo.
- Main business website
- https://crystalsellstoledo.com
- SMS opt-in page
- https://crystalsellstoledo.com/home-value
- Program type
- First-party, inquiry-related customer-care SMS. Messages are sent only in reply to, or as follow-up on, a real estate inquiry the consumer submitted themselves.
- Opt-in method
- Web form only. A separate, optional, unchecked consent checkbox on the Crystal Sells Toledo inquiry form.
- Customer care
- (419) 245-4655 · crystal@crystalsellstoledo.com
- SMS Privacy Policy
- https://crystalsellstoledo.com/sms-privacy
- SMS Terms & Conditions
- https://crystalsellstoledo.com/sms-terms
Actual SMS opt-in flow
The consumer form at crystalsellstoledo.com/home-value is a two-step form. The SMS consent checkbox is on step 2.
- The consumer visits https://crystalsellstoledo.com/home-value.
- Step 1 asks for the property address the consumer wants valued.
- Step 2 asks for contact information — name, email, phone, selling timeline and property condition — and then displays a section headed “How may Crystal follow up? Optional.”
- SMS consent is represented by its own separate checkbox inside that section.
- That SMS checkbox starts unchecked, is optional, is not required to submit the real estate inquiry, is separate from the automated / AI voice permission, and must be affirmatively selected by the consumer before any text message is permitted.
- The consumer can submit the underlying real estate inquiry with both communication-permission checkboxes left unchecked, and Crystal still replies by email or phone about what was asked for.
The consent control, exactly as it appears
What follows is a static reproduction of the section a consumer sees on step 2. The disclosure wording below is generated from the same source the website renders the live checkbox label from and the same source the server records as the wording a consumer agreed to, so it cannot drift from the real form. The boxes drawn here are pictures: they are not controls, and there is nothing on this page to submit.
Both boxes are shown unchecked because both ship unchecked. Neither is pre-selected, neither is required, and the two are separate permissions: agreeing to text messages does not grant permission for automated or AI voice calls, and agreeing to calls does not grant permission for text messages. Each is recorded and revoked on its own.
Screenshot of the opt-in step
The image below is a screenshot of step 2 of the real form, captured automatically from a
build of this website by tools/consent-evidence-shot.mjs. The contact fields
are empty and no consumer information appears in it. The text of the disclosure reproduced
above this image is the authoritative copy; the screenshot shows where a consumer
encounters it.
Where the SMS policies are
The messaging program has its own dedicated policies, scoped to SMS only:
- SMS Privacy Policy —
https://crystalsellstoledo.com/sms-privacy - SMS Terms & Conditions —
https://crystalsellstoledo.com/sms-terms
The SMS Privacy Policy states that mobile information and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes, and that text messaging originator opt-in data and consent are not shared with any third parties for their marketing or promotional purposes.
The separate Website Privacy Policy covers the rest of the website and is not the policy for this messaging campaign.